Products for sale will be published on our ONLINE STORE.
For more details, please check our Newsletter, NEWS page, and CURRY UP OFFICIAL Instagram.

Payment can be made by credit card (lump-sum payment only).
Please note that payment methods cannot be changed after your order has been completed. We accept VISA, MasterCard, American Express, JCB, Diners Club, and Discover credit cards. Before using your credit card, please confirm your credit limit, number of installments, and card number. The debit date and number of payments may vary depending on the type of credit card and your contract; for details, please contact your credit card company.

For shipments to countries or regions outside of Japan, customs duties and taxes may apply upon delivery. These charges are not included in the total amount on this site. Customers are responsible for paying any such fees directly to the logistics company if billed.

Shipping times vary depending on the product, destination, order date, and time of order. For deliveries within Japan, orders are typically shipped the same day up to 4 days after the order is completed. For deliveries outside Japan, orders are typically shipped 3–7 days after the order is completed. Shipping fees within Japan are a flat nationwide rate of 750 yen per order (tax included), with no additional charges for remote islands or certain regions. Orders of 10,000 yen (excluding tax) or more qualify for free shipping. For shipments outside Japan, shipping charges vary depending on the country, region, and weight of the item, and additional customs duties, taxes, or handling fees may apply depending on the destination. These fees are not included in the total amount on our site and are the responsibility of the customer.

You can check the details of your order and purchase history by clicking on "Check Purchase History/Delivery Status" in "My Page".

Orders cannot be cancelled after completion under any circumstances, except in the case of receipt of an incorrect product or a defective product.

In order to prevent problems such as incorrect delivery, we do not accept changes to the delivery address after an order has been completed.
If you need to change the shipping address, please contact the shipping company and change the shipping address by yourself after confirming the shipping company's "contact number" from "Purchase History/Shipping Status" in "My Page".

You can check the delivery status of your order from "Purchase History/Delivery Status" in "My Page".

The status of each delivery status is as follows.

Preparing to ship
Shipping procedures are underway at the warehouse, including product arrangements and packaging.
It is not possible to change the shipping address or payment method, or cancel an order.

Shipped
The item has already been shipped from the warehouse.
If you would like to check the delivery status of your order after it has been shipped, please use the shipping company's inquiry system.

Canceled
The order has been canceled for some reason.

Orders may be cancelled if for some reason we are unable to ship the product from our warehouse.
In this case, our Customer Support Center will contact you.

If you still have not received your order after a few days, please contact us using the Contact Us form.
When you contact us, please provide us with your order number.

In any case, orders cannot be cancelled after completion, except in the case that the product is different from the order or is defective. We also do not accept returns at the customer's convenience.
Please note that no refunds will be accepted for orders returned without prior notice, or for returns or cancellations due to refusal to accept the order.
If you receive an item that is not what you ordered, or if the item is defective, please contact us within 30 days of receipt.
In this case, we will bear the return shipping costs.
We will inspect the condition of the product and if we are able to confirm the error or defect, we will replace the product if it is in stock, or refund the money if it is not in stock.
Please note that even if the product is defective, we may refuse to exchange it if we cannot determine that the product is "unused" according to our company's standards.

We apologize for any inconvenience caused.
If you purchased the item at a store, please contact the store where you purchased the item and bring the item to us within 30 days, including the date of purchase.
If you purchased the product at an online store, please contact the inquiry desk and return the product within 30 days, including the day you received the product.
After confirming the time of purchase and the condition of the item, we will take action.
If there is no defect attributable to our company, or if the product is defective but cannot be judged as "unused" according to our company's standards, we may refuse to deal with the problem. Please understand this in advance.

Beware of fake and counterfeit websites of CURRY UP

▪️About Fakes and Counterfeit Products
HUMAN MADE Inc which operates CURRY UP considers the existence of malicious counterfeit/counterfeit products that illegally profit from customers to be a problem, and is taking legal action to eliminate this problem. Once we become aware of the existence of counterfeit/counterfeit products, we will seek strict compensation, regardless of the number of copies distributed or the sales price (this compensation includes not only civil liability but also pursuit of liability under administrative laws and criminal statutes).

▪️About Fake Websites
Some recent fake websites are very confusing, such as unauthorized use of a brand's logo or images, or claiming to be an official account. The correct address of the official sales site includes "humanmade.jp. Fake sites use characters other than "humanmade.jp," so be sure to check them out.

In addition, there are cases where strange characters or expressions are found in Japanese, or product prices are extremely low. If you find anything suspicious, please cancel your order.

■CURRY UP Authorized stores and official sales sites of

in order for our customers to use our products with peace of mind, We recommend that you purchase our products at authorized stores and official sales sites of

・CURRY UP authorized Store (Please refer to the store information on the “About” page.)
・CURRY UP ONLINE STORE

Customer Center
If you find a fake or counterfeit product or site, please contact our Customer Center to report any counterfeit or imitation products or websites. We would appreciate your cooperation in preventing fraud. (Please note that we are not able to respond to requests for authenticity verification of products.)

In the future, HUMAN MADE Inc. will continue to take strict action against the dealers of fake or counterfeit products and the operators of fake websites that threaten the safety and security of our customers.